uCertify

UX Design: Foundations for Designing Online User Experiences

(UX-DESIGN) / ISBN : 978-1-61691-735-7
Lessons
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1

Understanding the User-Centered Design Process

  • The Virtuous Circle
  • UX and Development Processes
  • Case Studies: UCD in Practice
  • Additional Resources
2

Planning UX Projects

  • Getting Started with UX Planning
  • Selling User-Centered Design to your Clients
  • What does a User Experience Project look like?
  • How much Time and Budget should you make available for UX?
  • Choosing UX Tools and Techniques
  • Planning UX: Case Studies
  • Tips for working with...
  • Additional Resources
3

Planning and Conducting Effective Stakeholder Interviews

  • Why are Stakeholder interviews important?
  • When to Conduct stakeholder interviews
  • How to Conduct stakeholder interviews
  • Analyzing and reporting your findings
  • Additional Resources
4

Organizing and Running a Successful Requirements Workshop

  • Why are Requirements Workshops Important?
  • When to Run a Requirements Workshop
  • How to Run a Requirements Workshop
  • After the Workshop
  • Additional Resources
5

Planning, Conducting, and Analyzing a Usability Test

  • When to Perform a User Test
  • Why is User Testing Important?
  • How to Conduct a User Test
  • A typical user testing project schedule
  • Different Types of User Testing
  • Additional Resources
6

Gaining Useful Insights from Competitor Benchmarking

  • When to Perform Competitor Benchmarking
  • Why is Competitor Benchmarking Important?
  • How to Perform a competitor benchmark
  • What does a Competitor Benchmark Look Like?
  • Additional Resources
7

Conducting Effective Contextual Research

  • When to Conduct Contextual Research
  • Why is Contextual Research Important?
  • How to Conduct Contextual Research
  • Additional Resources
8

Using Analytics to Uncover Interesting User Behavior

  • Why is Analytics Important?
  • When to Use Analytics
  • Using analytics to help shape your other ux deliverables
  • Different types of Analytics you can use
  • How to use Analytics to uncover user behavior
  • Additional Resources
9

Designing, Launching, and Analyzing a Successful Survey

  • When should you launch a Survey?
  • How to design an Online Survey
  • How to build a Survey using an Online Tool
  • How to launch your Survey
  • How to Analyze the Results of a Survey
10

Conducting a Useful Expert Review

  • Why are Expert Reviews Important?
  • When to Conduct an Expert Review
  • How to Conduct an Expert Review
  • Analyzing and Reporting your Findings
  • Additional Resources
11

Planning and Running Successful Ideation Workshops

  • Why are Ideation Workshops Important?
  • When to Run an Ideation Workshop
  • How to Run an Ideation Workshop
  • Additional Resources
12

Creating Task Models and User Journeys That Convey Real User Behavior

  • Why are Task Models and User Journeys Important?
  • When to Develop Task Models and User Journeys
  • How to Develop Task Models
  • How to Develop User Journeys
  • Additional Resources
13

Creating Customer Experience Maps to Help Visualize the User Experience

  • When to Create Customer Experience Maps
  • Why are Customer Experience Maps Important?
  • How to Create a Customer Experience Map
  • Additional Resources
14

Creating Useful Persona Profiles

  • Why are Personas Important?
  • When to Develop Personas
  • How to Create Persona Profiles
  • Working with Personas
  • Additional Resources
15

Designing Usable Information Architectures

  • What does Information Architecture Encompass?
  • Why is Information Architecture Important?
  • How to Design a Usable Information Architecture
  • Additional Resources
16

Using Sketching to Generate and Communicate Ideas

  • When to Sketch
  • Why is Sketching Important?
  • How to Sketch
  • Additional Resources
17

Designing Great Wireframes

  • Why are Wireframes Important?
  • When to Create Wireframes
  • How to Design Wireframes
  • Wireframing in Practice
  • Additional Resources
18

Using Prototypes to Bring Your Ideas to Life

  • What are Prototypes?
  • When should You Create Prototypes?
  • The Pros and Cons of Prototyping
  • How to create Prototypes
  • Additional Resources
19

Navigation UX Deconstructed

  • Key User Tasks and Questions
  • Typical Business Goals
  • Example Navigation Wireframe
  • Top Navigation Tips
  • Common Mistakes
  • Tools and Techniques for Creating the Best Navigation UX
  • Additional Resources
20

Homepage UX Deconstructed

  • Key User Tasks and Questions
  • Typical Homepage Business Goals
  • Example Homepage Wireframe
  • Top Homepage Tips
  • Common homepage mistakes
  • Tools and Techniques to Use to Create the Best Homepage Ux
  • Additional Resources
21

Category Page UX Deconstructed

  • Key User Tasks and Questions
  • Typical Business Goals of the Category Page
  • Example Category Page Wireframes
  • Top Tips for Designing Category Pages
  • Common Mistakes with Category Pages
  • Additional Resources
22

Search UX Deconstructed

  • Key User Tasks and Questions
  • Typical Business Goals of a Search UX
  • Example Search Results Wireframe
  • Top Search UX tips
  • Common Search UX mistakes
  • Tools and Techniques to Use to Create the best Search UX
  • Additional Resources
23

Product Page UX Deconstructed

  • Key User Tasks and Questions
  • Typical Business Goals
  • Example Product Page Wireframe
  • Top Tips for a Great Product Page UX
  • Common Mistakes
  • Tools and Techniques for creating the best Product Page UX
  • Additional Resources
24

Shopping Cart and Checkout UX Deconstructed

  • Key User Tasks and Questions
  • Typical Business Goals
  • Example Shopping Cart Wireframe
  • Example Checkout Process Wireframes
  • Example Confirmation Wireframe
  • Top Tips for Shopping Cart and Checkout Pages
  • Common Mistakes with the Checkout Page
  • Additional Resources
25

Article and Content Page UX Deconstructed

  • Key User Tasks and Questions
  • Typical Business Goals
  • Example Article Page Wireframe
  • Top Tips for Designing Content Pages
  • Common Mistakes
  • Additional Resources
26

Photo UX Deconstructed

  • Key User Tasks and Questions
  • Typical Business Goals
  • Examples of Great Photo UX
  • Top Tips for Photo UX
  • Common Mistakes with Photo UX
  • Tools and Techniques for Creating the Best Photo UX
  • Additional Resources
27

Help and FAQ UX Deconstructed

  • Key User Tasks and Questions
  • Typical Business Goals of the Customer Service Page
  • Example Help Wireframe
  • Top Tips for the Customer Services Page
  • Common Mistakes with Customer Services Pages
  • Additional Resources
28

Forms UX Deconstructed

  • Key User Tasks and Questions
  • Typical Business Goals
  • Example Form Wireframes
  • Top Tips for Designing Forms
  • Common Mistakes when Designing Forms
  • Additional Resources
29

Tables, Charts, and Data UX Deconstructed

  • Key User Tasks and Questions
  • Typical Business Goals
  • Example Table Wireframe
  • Top Tips for Designing Charts and Tables
  • Common Mistakes when Designing Tables and Charts
  • Additional Resources
30

Great Client UX Deconstructed

  • Why Does a Client Hire You?
  • Top Tips to Provide Better UX Services
  • What Clients Need from UX Deliverables
  • Classic Supplier Mistakes that Annoy Clients
  • Additional Resources
31

Designing for Behavioral Change

  • Using Design Patterns Against the Users
  • Persuasion Principles to Use When Designing for Behavioral Change
  • Tools and Techniques to Use When Designing for Behavioral Change
  • Additional Resources
32

Designing for Internationalization

  • Top Tips for Internationalization
  • Common Mistakes when Designing for Internationalization
  • Predictability of Differences for Localization
  • Additional Resources
33

Designing for Mobile

  • Understand Your Users and Their Context
  • Multi-Channel User Journeys
  • Different Approaches to Mobile Products
  • Prioritize, Prioritize, Prioritize
  • Top Tips when Designing for Mobile
  • Common Mistakes when Designing for Mobile
  • Additional Resources

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