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ITIL4: Strategic Leader Certification
The ITIL 4 Digital and IT Strategy certification validates a candidate's understanding of how and when technological advancement can help drive organizational growth, as well as when it can add additional layers of complexity and risk, allowing them to efficiently balance legacy and new ways of working. The certification is targeted at ITSM practitioners who are responsible for managing and integrating stakeholders, focus on the customer journey and experience, and/or are responsible for fostering relationships with partners and suppliers.
The certification exam covers topics such as:
- Strategic-level discussion for business leaders
- Alignment of digital business strategy with IT strategy
- Tech disruption, organizational impact, & response from business leaders
- Implementing effective IT and digital strategy to drive success & tackle disruptive tech
uCertify provides a study guide for the Digital Strategy certification exam. ITIL 4 certification provides complete coverage of the certification exam objectives with its various comprehensive learning resources.